Frequently Asked Questions
Q: Can I bring my dog to your house when I come?
A: We do not permit other dogs to come for visits. We have this policy for several reasons:
there are some doggie germs that are transmitted unintentionally from
other dogs, even if the dogs appear to be healthy. We do our best to
have good bio-security practices for optimum health of our puppies and
dogs. In addition, our human visitors may be asked to remove their
shoes before/upon entering, to wash their hands before touching dogs and
other bio-security measures we feel are necessary, to protect our
puppies from deadly diseases we might unknowingly be carrying.
dogs are protective of our family as most dogs are and most will not
welcome with open arms other dogs onto their "turf". Stranger dogs will
cause a lot of stress to the especially protective mamas and we don't
want them to get stressed out. It is best to introduce new dogs to each
other in a neutral territory such as a park, rather than someone's
home. Some dogs do fine with it, while others are more protective and
not as welcoming. We have both types.
- The experience of visiting dogs does not go as people would like it to, as both visiting dogs and our dogs will be uncomfortable and us humans will be uncomfortable seeing our dogs uncomfortable, so it will not be a good experience for anyone.
- Please follow the links in the Article section of our Health page for how to introduce a puppy to an older dog.
Q. Is it safe to bring my puppy out in public, after picking him/her up?
A. Your puppy will have at least one set of puppy shots before leaving our home. Please discuss this concern with your vet and be sure to bring his vaccination records. According to our vaccine manufacturers, it may take 7-21 days for the puppy to develop immunity from the date of his first vaccine.
Q: What do I need to buy or do before picking up my puppy?
A: Please read our Checklist below. We will email you Puppy Notes usually within one week of your pick up date, to let you know what the puppy is currently eating, his/her daily routine, vaccination and health information. Please do the following puppy "homework" below in advance.
Checklist of items to have and things to do BEFORE coming to pick up your puppy.
- Schedule a puppy checkup exam with your vet to be within 3 business days of picking up puppy (per our Health Guarantee and Spay/Neuter Contract)
- Research: hypoglycemia, vaccinations, puppy food choices, introducing your new puppy to an older dog, and other articles on our Health page
- Get cash ahead of time to pay balance due. We accept cash only when picking up your
puppy. Please plan ahead to get cash, as most banks have a daily limit to ATM
withdrawals-not enough for the balance due.
It has happened before that someone had to leave without their puppy only
to make the drive to our house a 2nd time, because they planned to
get cash from an ATM on the way on a Sunday and couldn’t withdraw enough.
Purchase before picking up your puppy (please don't wait to go shopping on your way home from picking him/her up):
- Puppy food of your choice, to mix with the sample of your puppy's current food we will send home with him/her
or equivalent and corn syrup
- Potty pads (we prefer people Underpads from Sam's Club) and wood pellets (pellet stove fuel) for litter box and a plastic bin to make into litter box.
- Small crate to transport your puppy home safely and to continue crate training. We use this one from Petsmart: Grreat Choice® Dog Carrier Size: 20"L x 13"W x 11"H for around $22 or a bit smaller one from Walmart. Please do not buy a crate that is too big or the puppy will most likely potty in it.
- Light weight crate liner/blanket/bed. During potty training using a crate, we find it helpful to have something cozy but not super absorbent, such as these mats or homemade fleece blankets, so they feel the unpleasant moisture if they potty inside and realize they don't like it. It usually only takes a few accidents for them to stop pottying inside, but if it gets wicked up by their bed, this may delay their progress. Later, we switch to something like these cozy beds or crate mats.
- We recommend having a safe place set up and ready for your new puppy, for those times when you are not able to supervise. We like to use 24" tall exercise pens or Iris pens with: litter box or potty pad, a crate with bed inside, water and toys.
- It is fun to buy toys and cuddly beds for puppies to have around the house. They like anything soft and cuddly and seem to prefer soft fabric toys rather than plastic. I recommend keeping the cozy fun beds for other areas of your home and have a simple hard sided crate with liner/blanket during crate training.
- We buy fleece fabric from Walmart or fabric stores for easy-to-care-for blankets. You can buy fabric by the yard, cut them up and make several blankets without the need to sew.
- Collapsible portable playpen very handy when traveling, but not a replacement for a "safe area" for longer unsupervised periods
- Grapefruit Seed Extract/GSE online (might be cheaper at Sprouts)
Cider Vinegar (might be cheaper at Sprouts)
Some of our favorite online stores for pet supplies:
I do not recommend introducing them to a collar, harness or leash or dressing them in cute clothes until they have gotten used to their new people and home. They will be adjusting to their new home and adding these new sometimes scary things, will be upsetting. Once they have adjusted (after a few days), please read about Leash Training in the Article section of our Health page.
There will be some paperwork to fill out when you come. Please read it before you come by clicking here, and don’t hesitate to ask any questions.
Please plan for your pickup appointment to take 30 minutes. It doesn’t always take that long, but I want to be sure and allow enough time to answer any questions you might have. We have fun taking a going away picture with you and your new puppy, to share on our Facebook page, but if you are not comfortable with that, you are welcome to say no.
More to come...